Discounted Training Courses

Cheap ITIL Scheduled Training Courses

KN3 offer cheap, reduced pricing on certified ITIL training in key locations around London and the UK, covering all ITIL service management standard courses such ITIL Foundation Certificate in IT Service Management Evening Class including the associated exams and certifications.

Whether you need an introduction to ITIL, need ITIL certification training or would just like to increase your knowledge after an ITIL exam, you will find all of the lessons at cheap prices from KN3.

All pricing shown is exclusive of VAT.

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 Training Courses
BCS Business Systems Training Courses

BCS EXIN Foundation Certificate in SIAM (3 days) KN3_1591Detailed information for course:BCS EXIN Foundation Certificate in SIAM 

Description:
Service Integration and Management (SIAM®) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This three-day course, designed by QA's industry leading service management experts, is fully accredited by BCS EXIN and provides you with an initial foundation level introduction to SIAM® terminology and core principles. .. more hereDetailed information for course: BCS EXIN Foundation Certificate in SIAM


Date Location List Price Our Price Book
06/07/2020 Manchester (M1) £1,795.00 £1,436.00 Book a cheap training course from KN3: BCS EXIN Foundation Certificate in SIAM in Manchester (M1) on 06/07/2020 for 1,436.00 GBP (plus VAT)
12/08/2020 London (E1W) £1,795.00 £1,436.00 Book a cheap training course from KN3: BCS EXIN Foundation Certificate in SIAM in London (E1W) on 12/08/2020 for 1,436.00 GBP (plus VAT)
14/10/2020 London (E1W) £1,795.00 £1,436.00 Book a cheap training course from KN3: BCS EXIN Foundation Certificate in SIAM in London (E1W) on 14/10/2020 for 1,436.00 GBP (plus VAT)
02/11/2020 Manchester (M1) £1,795.00 £1,436.00 Book a cheap training course from KN3: BCS EXIN Foundation Certificate in SIAM in Manchester (M1) on 02/11/2020 for 1,436.00 GBP (plus VAT)
14/12/2020 Attend from Anywhere (Online) £1,795.00 £1,436.00 Book a cheap training course from KN3: BCS EXIN Foundation Certificate in SIAM in Attend from Anywhere (Online) on 14/12/2020 for 1,436.00 GBP (plus VAT)
14/12/2020 London (E1W) £1,795.00 £1,436.00 Book a cheap training course from KN3: BCS EXIN Foundation Certificate in SIAM in London (E1W) on 14/12/2020 for 1,436.00 GBP (plus VAT)


ITIL BCS Certification Training Courses

BCS Specialist Certificate in Change Management (3 days) KN3_51Detailed information for course:BCS Specialist Certificate in Change Management 

Description:
This course provides candidates with an understanding of the principles of, and practical experience, of using industry best practice involved in the prioritising and assessing of changes, authorising changes, managing the building, testing and implementation of changes, reviewing changes and the planning and implementation of the change process, leading to a Specialist qualification in Change Management. This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Change Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'ITSM Specialist' series. Target audience This course is aimed at those working or preparing to work in a Change Management role and/or within a Change Management process whether at a technical, operational, supervisory or managerial level. This course may also be of interest to Project Managers, Business Managers and Business Process Owners. The purpose of the Specialist qualification in Change Management is to certify that the candidate has gained the knowledge of relevant industry best practices and is capable of applying them in a working environment. This course is aimed at:

  • Individuals who require a working knowledge of the industry best practice used in Change Management and how it may be used to enhance the quality of ITSM within an organisation.
  • IT professionals who are working within an organisation which has adopted and adapted some of these practices and are required to deliver or improve Change Management within an ongoing Service Improvement Programme (SIP).
  • Individuals who wish to sit the BCS Specialist Certificate in Change Management Exam (sat on the last day of the course)
.. more hereDetailed information for course: BCS Specialist Certificate in Change Management


Date Location List Price Our Price Book
26/08/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Change Management in Attend from Anywhere (Online) on 26/08/2020 for 1,352.00 GBP (plus VAT)
26/08/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Change Management in London (E1W) on 26/08/2020 for 1,352.00 GBP (plus VAT)
14/10/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Change Management in Attend from Anywhere (Online) on 14/10/2020 for 1,352.00 GBP (plus VAT)
14/10/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Change Management in London (E1W) on 14/10/2020 for 1,352.00 GBP (plus VAT)
14/12/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Change Management in Attend from Anywhere (Online) on 14/12/2020 for 1,352.00 GBP (plus VAT)
14/12/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Change Management in London (E1W) on 14/12/2020 for 1,352.00 GBP (plus VAT)


BCS Specialist Certificate in Problem Management (3 days) KN3_53Detailed information for course:BCS Specialist Certificate in Problem Management 

Description:
This 3-day course provides candidates with an understanding of the principles of, and practical experience of using, industry best practice involved in operating, monitoring, reporting, implementing, planning and improving the management of problems, leading to a Specialist qualification in Problem Management. This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Problem Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'ITSM Specialist' series. This course is for those working or preparing to work in a Problem Management role and/or within a Problem Management process whether at a technical, operational, supervisory or managerial level. This course may also be of interest to Project Managers, Business Managers and Business Process Owners. The purpose of the Specialist qualification in Problem Management is to certify that the candidate has gained the knowledge of relevant industry best practices and is capable of applying them in a working environment. This course is aimed at:

  • Individuals who require a working knowledge of the industry best practice used in Problem Management and how it may be used to enhance the quality of ITSM within an organisation.
  • IT professionals who are working within an organisation which has adopted and adapted some of these practices and are required to deliver or improve Problem Management within an ongoing Service Improvement Programme (SIP)
  • Individuals who wish to sit the BCS Specialist Certificate in Problem Management Exam (sat on the last day of the course)
.. more hereDetailed information for course: BCS Specialist Certificate in Problem Management


Date Location List Price Our Price Book
14/09/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Problem Management in Attend from Anywhere (Online) on 14/09/2020 for 1,352.00 GBP (plus VAT)
14/09/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Problem Management in London (E1W) on 14/09/2020 for 1,352.00 GBP (plus VAT)
30/09/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Problem Management in Birmingham (B5) on 30/09/2020 for 1,352.00 GBP (plus VAT)
02/12/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Problem Management in London (E1W) on 02/12/2020 for 1,352.00 GBP (plus VAT)


BCS Specialist Certificate in Supplier Management (3 days) KN3_56Detailed information for course:BCS Specialist Certificate in Supplier Management 

Description:
This course provides candidates with an understanding of the principles of, and practical experience of using industry best practice involved in identification, selection, contracting, monitoring, reporting, and managing of suppliers, leading to a Specialist qualification in Supplier Management. Target Group This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Suppler Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'ITSM Specialist' series. Target Audience This course is aimed at those working or preparing to work in a Supplier Management role and/or within a Supplier Management process whether at a technical, operational, supervisory or managerial level. This course may also be of interest to Project Managers, Business Managers and Business Process Owners. The purpose of the Specialist qualification in Supplier Management is to certify that the candidate has gained the knowledge of relevant industry best practices and is capable of applying them in a working environment. This course is aimed at:

  • Individuals who require a working knowledge of the industry best practice used in Supplier Management and how it may be used to enhance the quality of ITSM within an organisation.
  • IT professionals who are working within an organisation which has adopted and adapted some of these practices and are required to deliver or improve Supplier Management within an ongoing Service Improvement Programme (SIP).
  • Individuals who wish to sit the BCS Specialist Certificate in Supplier Management Exam (sat on the last day of the course)
.. more hereDetailed information for course: BCS Specialist Certificate in Supplier Management


Date Location List Price Our Price Book
08/07/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Supplier Management in Attend from Anywhere (Online) on 08/07/2020 for 1,352.00 GBP (plus VAT)
08/07/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: BCS Specialist Certificate in Supplier Management in London (E1W) on 08/07/2020 for 1,352.00 GBP (plus VAT)


ITIL Certification Training Courses

COBIT 5 Foundation (3 days) KN3_1296Detailed information for course:COBIT 5 Foundation 

Description:
Organisations are under increasing pressure to deliver value and manage risk. Effective IT governance, which includes implementing processes and organisational structures, is clearly required to ensure IT supports the organisation's overall strategy and objectives. COBIT 5 was launched in 2012 and provides a globally accepted framework for businesses to govern and manage enterprise IT. The primary focus of the framework is to maximize the value of information by aligning business and IT strategies. COBIT 5 incorporates the most up to date techniques for governance and management by bringing together COBIT 4.1, Val IT and Risk IT into one single framework. The COBIT 5 Foundation course has been developed to allow anyone with an interest in governance to explore the key elements and principles of the framework. COBIT 5 Foundation is ideal for assurance, security, risk, privacy and compliance professionals or business leaders and stakeholders who are involved in or affected by governance and management of information and information systems. For individuals:

  • They understand levels of IT-related risk and make informed decisions to reduce information security incidents.
  • Deliver this understanding and risk awareness to improve prevention, detection and recovery within an organization.
  • Provide tools for organizations to maintain high quality information to support business decisions.
  • Help an organization to meet with regulatory and statutory or government requirements.
  • Understand COBIT approach to governance and its relationship with other IT best practices.
.. more hereDetailed information for course: COBIT 5 Foundation


There are currently no dates available, please contact us for more information

ITIL (R) 4 Specialist: Create, Deliver and Support (3 days) KN3_1921Detailed information for course:ITIL (R) 4 Specialist: Create, Deliver and Support 

Description:
This course is designed to provide the candidate with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services in a holistic way. The course explores areas such as development, testing, knowledge, customer and employee feedback, new technologies, sourcing, and ways of managing work. The course content reflects how service management has evolved in the 21st century and shows how service management today requires an open mindset and more collaborative ways of working. As practices and approaches for creation of value continually evolve, IT, digital and service professionals need to constantly review and develop their skills, knowledge, and definitions of excellence. Therefore, this course focuses on individual and team professionalism, culture and service mindset. This course will cover the use of relevant practices, methods and tools to enable successful creation, delivery and support of IT-enabled services and will also provide an understanding of service performance, service quality and improvement methods.

Target Audience

  • Individuals managing the operation of IT-enabled & digital services
  • Individuals responsible for the end-to-end delivery of products and services, including development, deployment and monitoring and support
  • Individuals responsible for assuring that services are delivered and supported according to agreed levels
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
As part of the course, delegates will be prepared for and take the ITIL 4 Specialist: Create, Deliver and Support module examination. The exam is a ‘closed book’ examination, 90 minutes in duration and consists of 40 multi-choice questions. Successful candidates will need to score 28 or more out of 40 to pass. .. more hereDetailed information for course: ITIL (R) 4 Specialist: Create, Deliver and Support


Date Location List Price Our Price Book
07/07/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Birmingham (B5) on 07/07/2020 for 1,352.00 GBP (plus VAT)
10/08/2020 Manchester (M1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Manchester (M1) on 10/08/2020 for 1,352.00 GBP (plus VAT)
17/08/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Attend from Anywhere (Online) on 17/08/2020 for 1,352.00 GBP (plus VAT)
17/08/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in London (E1W) on 17/08/2020 for 1,352.00 GBP (plus VAT)
09/09/2020 Edinburgh (EH12) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Edinburgh (EH12) on 09/09/2020 for 1,352.00 GBP (plus VAT)
28/09/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Attend from Anywhere (Online) on 28/09/2020 for 1,352.00 GBP (plus VAT)
28/09/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in London (E1W) on 28/09/2020 for 1,352.00 GBP (plus VAT)
30/09/2020 Leeds (LS1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Leeds (LS1) on 30/09/2020 for 1,352.00 GBP (plus VAT)
07/10/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Birmingham (B5) on 07/10/2020 for 1,352.00 GBP (plus VAT)
14/10/2020 Manchester (M1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Manchester (M1) on 14/10/2020 for 1,352.00 GBP (plus VAT)
28/10/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Attend from Anywhere (Online) on 28/10/2020 for 1,352.00 GBP (plus VAT)
28/10/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in London (E1W) on 28/10/2020 for 1,352.00 GBP (plus VAT)
18/11/2020 Glasgow (G2) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Glasgow (G2) on 18/11/2020 for 1,352.00 GBP (plus VAT)
23/11/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Attend from Anywhere (Online) on 23/11/2020 for 1,352.00 GBP (plus VAT)
23/11/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in London (E1W) on 23/11/2020 for 1,352.00 GBP (plus VAT)
07/12/2020 Leeds (LS1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Leeds (LS1) on 07/12/2020 for 1,352.00 GBP (plus VAT)
15/12/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Birmingham (B5) on 15/12/2020 for 1,352.00 GBP (plus VAT)
03/02/2021 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Specialist: Create, Deliver and Support in Birmingham (B5) on 03/02/2021 for 1,352.00 GBP (plus VAT)


ITIL (R) 4 Strategist: Direct, Plan and Improve (3 days) KN3_1922Detailed information for course:ITIL (R) 4 Strategist: Direct, Plan and Improve 

Description:
This course is designed to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction. While some topics are specialist in nature, others are valuable to all practitioners. Regardless of organisational role, everyone has authority, even if it is limited to personal direction. Everyone should plan. And everyone should be contributing to, if not leading, improvement. This course explores and explains principles, methods and techniques that can be universally used to direct, plan and improve. This course will also provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

Target Audience

  • Individuals responsible for designing, planning, reviewing and improving products and services
  • Individuals responsible for managing transitional changes, inc. validation and release of new services and products
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team
As part of the course, delegates will be prepared for and take the ITIL 4 Strategist: Direct, Plan and Improve module examination. The exam is a ‘closed book’ examination, 90 minutes in duration and consists of 40 multi-choice questions. Successful candidates will need to score 28 or more out of 40 to pass. .. more hereDetailed information for course: ITIL (R) 4 Strategist: Direct, Plan and Improve


Date Location List Price Our Price Book
06/07/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Attend from Anywhere (Online) on 06/07/2020 for 1,352.00 GBP (plus VAT)
06/07/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in London (E1W) on 06/07/2020 for 1,352.00 GBP (plus VAT)
22/07/2020 Glasgow (G2) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Glasgow (G2) on 22/07/2020 for 1,352.00 GBP (plus VAT)
10/08/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Birmingham (B5) on 10/08/2020 for 1,352.00 GBP (plus VAT)
17/08/2020 Leeds (LS1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Leeds (LS1) on 17/08/2020 for 1,352.00 GBP (plus VAT)
14/09/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Attend from Anywhere (Online) on 14/09/2020 for 1,352.00 GBP (plus VAT)
14/09/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in London (E1W) on 14/09/2020 for 1,352.00 GBP (plus VAT)
05/10/2020 Manchester (M1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Manchester (M1) on 05/10/2020 for 1,352.00 GBP (plus VAT)
14/10/2020 Edinburgh (EH12) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Edinburgh (EH12) on 14/10/2020 for 1,352.00 GBP (plus VAT)
19/10/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Birmingham (B5) on 19/10/2020 for 1,352.00 GBP (plus VAT)
27/10/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Attend from Anywhere (Online) on 27/10/2020 for 1,352.00 GBP (plus VAT)
27/10/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in London (E1W) on 27/10/2020 for 1,352.00 GBP (plus VAT)
23/11/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Attend from Anywhere (Online) on 23/11/2020 for 1,352.00 GBP (plus VAT)
23/11/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in London (E1W) on 23/11/2020 for 1,352.00 GBP (plus VAT)
02/12/2020 Manchester (M1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Manchester (M1) on 02/12/2020 for 1,352.00 GBP (plus VAT)
08/12/2020 Glasgow (G2) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Glasgow (G2) on 08/12/2020 for 1,352.00 GBP (plus VAT)
16/12/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Birmingham (B5) on 16/12/2020 for 1,352.00 GBP (plus VAT)
15/02/2021 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL (R) 4 Strategist: Direct, Plan and Improve in Birmingham (B5) on 15/02/2021 for 1,352.00 GBP (plus VAT)


ITIL 4 Managing Professional Transition Module (5 days) KN3_1905Detailed information for course:ITIL 4 Managing Professional Transition Module 

Description:
This course is targeted at ITSM leaders, and practitioners who already hold the ITIL v3 Expert qualification (or have 17 points under the ITIL v3 scheme) and gives them a direct path to transition to the new ITIL 4 Managing Professional (MP) designation. The course is designed to give a deep understanding of the key concepts of the ITIL 4 framework to enable successful management of modern IT-enabled services. It is also designed to prepare delegates for the ITIL 4 Managing Professional Transition module examination which leads to the award of the ITIL 4 Managing Professional status. The exam is a ‘closed book’ examination, 90 minutes in duration and consists of 40 multi-choice questions. Successful candidates will need to score 28 or more out of 40 to pass. .. more hereDetailed information for course: ITIL 4 Managing Professional Transition Module


Date Location List Price Our Price Book
06/07/2020 Birmingham (B5) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Birmingham (B5) on 06/07/2020 for 2,020.00 GBP (plus VAT)
20/07/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 20/07/2020 for 2,020.00 GBP (plus VAT)
20/07/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 20/07/2020 for 2,020.00 GBP (plus VAT)
20/07/2020 Newcastle (NE99) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Newcastle  (NE99) on 20/07/2020 for 2,020.00 GBP (plus VAT)
03/08/2020 Manchester (M1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Manchester (M1) on 03/08/2020 for 2,020.00 GBP (plus VAT)
17/08/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 17/08/2020 for 2,020.00 GBP (plus VAT)
17/08/2020 Leeds (LS1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Leeds (LS1) on 17/08/2020 for 2,020.00 GBP (plus VAT)
17/08/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 17/08/2020 for 2,020.00 GBP (plus VAT)
24/08/2020 Glasgow (G2) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Glasgow (G2) on 24/08/2020 for 2,020.00 GBP (plus VAT)
14/09/2020 Birmingham (B5) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Birmingham (B5) on 14/09/2020 for 2,020.00 GBP (plus VAT)
14/09/2020 Manchester (M1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Manchester (M1) on 14/09/2020 for 2,020.00 GBP (plus VAT)
21/09/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 21/09/2020 for 2,020.00 GBP (plus VAT)
21/09/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 21/09/2020 for 2,020.00 GBP (plus VAT)
12/10/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 12/10/2020 for 2,020.00 GBP (plus VAT)
12/10/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 12/10/2020 for 2,020.00 GBP (plus VAT)
12/10/2020 Manchester (M1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Manchester (M1) on 12/10/2020 for 2,020.00 GBP (plus VAT)
19/10/2020 Bristol (BS1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Bristol (BS1) on 19/10/2020 for 2,020.00 GBP (plus VAT)
02/11/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 02/11/2020 for 2,020.00 GBP (plus VAT)
02/11/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 02/11/2020 for 2,020.00 GBP (plus VAT)
02/11/2020 Newcastle (NE99) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Newcastle  (NE99) on 02/11/2020 for 2,020.00 GBP (plus VAT)
09/11/2020 Manchester (M1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Manchester (M1) on 09/11/2020 for 2,020.00 GBP (plus VAT)
16/11/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 16/11/2020 for 2,020.00 GBP (plus VAT)
16/11/2020 Edinburgh (EH12) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Edinburgh (EH12) on 16/11/2020 for 2,020.00 GBP (plus VAT)
16/11/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 16/11/2020 for 2,020.00 GBP (plus VAT)
23/11/2020 Birmingham (B5) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Birmingham (B5) on 23/11/2020 for 2,020.00 GBP (plus VAT)
07/12/2020 Attend from Anywhere (Online) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Attend from Anywhere (Online) on 07/12/2020 for 2,020.00 GBP (plus VAT)
07/12/2020 Leeds (LS1) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Leeds (LS1) on 07/12/2020 for 2,020.00 GBP (plus VAT)
07/12/2020 London (E1W) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in London (E1W) on 07/12/2020 for 2,020.00 GBP (plus VAT)
08/02/2021 Birmingham (B5) £2,525.00 £2,020.00 Book a cheap training course from KN3: ITIL 4 Managing Professional Transition Module in Birmingham (B5) on 08/02/2021 for 2,020.00 GBP (plus VAT)


ITIL 4 Specialist: Drive Stakeholder Value (3 days) KN3_1983Detailed information for course:ITIL 4 Specialist: Drive Stakeholder Value 

Description:
The ITIL 4 Specialist Drive Stakeholder Value course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT-enabled services and focuses on the customer journey. It will provide candidates with the tools to increase stakeholder satisfaction by co-creating value which is integral to business success in the modern service economy. This course covers a wide range of methods that will enable IT professionals to interact with stakeholders to influence and improve the overall customer/user experience. This course is targeted at:

  • IT and digital professionals responsible for managing and interfacing with stakeholders and fostering relationships to gain value realisation
  • Anyone who designs or manages customer journeys and experiences
  • IT and digital professionals who need to manage customer demands and expectations
The following are suggested job titles that would be relevant for attending this course: Business Relationship Manager; Enterprise Architect; Project Manager; Supplier Relationship Manager; UX/CX Designer; Service Level Manager; Service Delivery Manager; Customer Success Manager; Scrum Master; IT Solutions Manager; Contract Manager; Enterprise Architect; Vendor Manager; Demand Manager As part of the course, delegates will be prepared for and take the ITIL 4 Specialist: Drive Stakeholder Value examination. The exam is a ‘closed book’ examination, 90 minutes in duration and consists of 40 multi-choice questions. Successful candidates will need to score 28 or more out of 40 to pass. .. more hereDetailed information for course: ITIL 4 Specialist: Drive Stakeholder Value


Date Location List Price Our Price Book
15/07/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Attend from Anywhere (Online) on 15/07/2020 for 1,352.00 GBP (plus VAT)
15/07/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in London (E1W) on 15/07/2020 for 1,352.00 GBP (plus VAT)
27/07/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Birmingham (B5) on 27/07/2020 for 1,352.00 GBP (plus VAT)
12/08/2020 Leeds (LS1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Leeds (LS1) on 12/08/2020 for 1,352.00 GBP (plus VAT)
01/09/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Attend from Anywhere (Online) on 01/09/2020 for 1,352.00 GBP (plus VAT)
01/09/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in London (E1W) on 01/09/2020 for 1,352.00 GBP (plus VAT)
23/09/2020 Edinburgh (EH12) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Edinburgh (EH12) on 23/09/2020 for 1,352.00 GBP (plus VAT)
07/10/2020 Manchester (M1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Manchester (M1) on 07/10/2020 for 1,352.00 GBP (plus VAT)
19/10/2020 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Birmingham (B5) on 19/10/2020 for 1,352.00 GBP (plus VAT)
04/11/2020 Attend from Anywhere (Online) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Attend from Anywhere (Online) on 04/11/2020 for 1,352.00 GBP (plus VAT)
04/11/2020 London (E1W) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in London (E1W) on 04/11/2020 for 1,352.00 GBP (plus VAT)
10/11/2020 Glasgow (G2) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Glasgow (G2) on 10/11/2020 for 1,352.00 GBP (plus VAT)
16/12/2020 Leeds (LS1) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Leeds (LS1) on 16/12/2020 for 1,352.00 GBP (plus VAT)
11/01/2021 Birmingham (B5) £1,690.00 £1,352.00 Book a cheap training course from KN3: ITIL 4 Specialist: Drive Stakeholder Value in Birmingham (B5) on 11/01/2021 for 1,352.00 GBP (plus VAT)


ITIL Capability Certificate in Operational Support and Analysis (5 days) KN3_261Detailed information for course:ITIL Capability Certificate in Operational Support and Analysis 

Description:
The ITIL Certificate in Operational Support and Analysis (OSA) course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle. It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). The Operational Support and Analysis Course provides in-depth practical advice and guidance on process structure, roles, functions and activities that will enable role focused capability and competency in relation to:

  • Event Management
  • Incident Management
  • Request Fulfilment
  • Problem Management
  • Access Management
  • The Service Desk
  • Technical Management
  • IT Operations Management
Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification The program is targeted at:
  • individuals who have attained the ITIL Foundation certificate in Service Management, certificate and who wish to advance to higher level ITIL certifications
  • individuals who require a practical understanding of the Operational Support and Analysis processes and how they may be used to enhance the quality of IT service within an organisation
  • operational staff involved in Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management and the Service Desk, Technical Management, IT Operations Management and Application functions who wish to enhance their role-based capabilities
The main focus of the course is covered by the Service Operation volume of the IT Infrastructure Library (ITIL). The core volume of Service Operation provides guidance on the day to day management of the ICT Infrastructure. It is also contributes to the Service Management Lifecycle for carrying out those processes which contribute to the optimisation of the services provided. Exam information The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Capability Certificate in Operational Support and Analysis


Date Location List Price Our Price Book
10/08/2020 Attend from Anywhere (Online) £3,065.00 £2,452.00 Book a cheap training course from KN3: ITIL Capability Certificate in Operational Support and Analysis in Attend from Anywhere (Online) on 10/08/2020 for 2,452.00 GBP (plus VAT)
10/08/2020 London (E1W) £3,065.00 £2,452.00 Book a cheap training course from KN3: ITIL Capability Certificate in Operational Support and Analysis in London (E1W) on 10/08/2020 for 2,452.00 GBP (plus VAT)
26/10/2020 Attend from Anywhere (Online) £3,065.00 £2,452.00 Book a cheap training course from KN3: ITIL Capability Certificate in Operational Support and Analysis in Attend from Anywhere (Online) on 26/10/2020 for 2,452.00 GBP (plus VAT)
26/10/2020 London (E1W) £3,065.00 £2,452.00 Book a cheap training course from KN3: ITIL Capability Certificate in Operational Support and Analysis in London (E1W) on 26/10/2020 for 2,452.00 GBP (plus VAT)


ITIL Capability Certificate in Planning Protection and Optimisation (5 days) KN3_262Detailed information for course:ITIL Capability Certificate in Planning Protection and Optimisation 

Description:
The ITIL Certificate in Planning, Protection and Optimisation (PPO) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle. The Planning, Protection and Optimisation Course provides in-depth practical advice and guidance on process structure, roles, functions and activities that will enable role focused capability and competency in relation to:-:

  • Capacity Management
  • Availability Management
  • IT Service Continuity Management
  • Information Security Management,
  • Demand Management
Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification The program is targeted at:
  • Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications
  • Individuals who require a practical understanding of the Planning, Protection and Optimisation processes and how they may be used to enhance the quality of IT service within an organisation
  • Operational staff involved in Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, Demand Management, and Risk Management who wish to enhance their role-based capabilities
It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk).

The main focus of the course is covered by the Service Design volume of the IT Infrastructure Library (ITIL). The core volume of Service Design provides guidance on the design of new or changed services for introduction into the live environment. The ITIL Framework is a source of good practice in service management. ITIL is used by organisations world-wide to establish and improve capabilities in service management. Service Management is a set of specialised organisational capabilities for providing value to customers in the form of services. The capabilities take the form of functions and processes for managing services over a lifecycle, with specializations in strategy, design, transition, operation, and continual improvement. The capabilities represent a service organisation's capacity, competency, and confidence for action. The act of transforming resources into valuable services is at the core of service management. Without these capabilities, a service organisation is merely a bundle of resources that by itself has relatively low intrinsic value for customers.
More information can be found at the OGC web-site: http://www.ogc.gov.uk The Course Profile The course is comprised of lecture sessions, facilitated assignments and exercises and a practice examination. Examination The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Capability Certificate in Planning Protection and Optimisation


Date Location List Price Our Price Book
28/09/2020 Attend from Anywhere (Online) £2,990.00 £2,392.00 Book a cheap training course from KN3: ITIL Capability Certificate in Planning Protection and Optimisation in Attend from Anywhere (Online) on 28/09/2020 for 2,392.00 GBP (plus VAT)
28/09/2020 London (E1W) £2,990.00 £2,392.00 Book a cheap training course from KN3: ITIL Capability Certificate in Planning Protection and Optimisation in London (E1W) on 28/09/2020 for 2,392.00 GBP (plus VAT)


ITIL Capability Certificate in Release Control and Validation (5 days) KN3_263Detailed information for course:ITIL Capability Certificate in Release Control and Validation 

Description:
The ITIL Certificate in Release, Control and Validation (RCV) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle. The Release, Control and Validation Course provides in-depth practical advice and guidance on process structure, roles, functions and activities that will enable role focused capability and competency in relation to -

  • Change Management
  • Release and Deployment Management,
  • Service Validation and Testing
  • Service Asset and Configuration Management
  • Request Fulfilment
  • Service Evaluation
  • Knowledge Management
Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification The program is targeted at:
  • Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications
  • Individuals who require a practical understanding of the Release, Control and Validation processes and how they may be used to enhance the quality of IT service within an organisation
  • Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management who wish to enhance their role-based capabilities
It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). The main focus of the course is covered by the Service Transition volume of the IT Infrastructure Library (ITIL). The core volume of Service Transition provides guidance on managing change along with risk and quality whilst ensuring IT Operations can manage those changes within the context of the ICT Infrastructure. Examinations The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Capability Certificate in Release Control and Validation


Date Location List Price Our Price Book
03/08/2020 Attend from Anywhere (Online) £3,070.00 £2,456.00 Book a cheap training course from KN3: ITIL Capability Certificate in Release Control and Validation in Attend from Anywhere (Online) on 03/08/2020 for 2,456.00 GBP (plus VAT)
03/08/2020 London (E1W) £3,070.00 £2,456.00 Book a cheap training course from KN3: ITIL Capability Certificate in Release Control and Validation in London (E1W) on 03/08/2020 for 2,456.00 GBP (plus VAT)
16/11/2020 Leeds (LS1) £3,070.00 £2,456.00 Book a cheap training course from KN3: ITIL Capability Certificate in Release Control and Validation in Leeds (LS1) on 16/11/2020 for 2,456.00 GBP (plus VAT)


ITIL Capability Certificate in Service Offerings and Agreements (5 days) KN3_264Detailed information for course:ITIL Capability Certificate in Service Offerings and Agreements 

Description:
The ITIL Certificate in Service Offerings and Agreement (SOA) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle. The Service Offerings and Agreements Course provides in-depth practical advice and guidance on process structure, roles, functions and activities that will enable role focused capability and competency in relation to:

  • Service Portfolio Management
  • Service Catalogue Management
  • Service Level Management
  • Demand Management
  • Supplier Management
  • Financial Management
  • Business Relationship Management
Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification The program is targeted at:
  • Individuals who have attained the ITIL Foundation certificate in Service Management,and who wish to advance to higher level ITIL certifications
  • Individuals who require a practical understanding of the Service Offerings and Agreement processes and how they may be used to enhance the quality of IT service within an organisation
  • Operational staff involved in Service Portfolio Management; Service Catalogue Management; Service Level Management; Demand Management; Supplier Management; Financial Management and Business Relationship Management who wish to enhance their role-based capabilities.
    It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk).
The main focus of the course is covered by the Service Strategy & Service Design volumes of the IT Infrastructure Library (ITIL). Examination The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Capability Certificate in Service Offerings and Agreements


Date Location List Price Our Price Book
07/09/2020 Attend from Anywhere (Online) £3,065.00 £2,452.00 Book a cheap training course from KN3: ITIL Capability Certificate in Service Offerings and Agreements in Attend from Anywhere (Online) on 07/09/2020 for 2,452.00 GBP (plus VAT)
07/09/2020 London (E1W) £3,065.00 £2,452.00 Book a cheap training course from KN3: ITIL Capability Certificate in Service Offerings and Agreements in London (E1W) on 07/09/2020 for 2,452.00 GBP (plus VAT)


ITIL Foundation Certificate in IT Service Management inc exam (3 days) KN3_265Detailed information for course:ITIL Foundation Certificate in IT Service Management  inc exam 

Description:
The ITIL Foundation Certificate in IT Service Management course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services. The course culminates in an optional one-hour multiple-choice examination for the Foundation Certificate in IT Service Management and is a pre-requisite for the further training in ITIL that leads to the ITIL Expert Certificate in IT Service Management. The exam is multi-choice. There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (65%). This course also provides 21 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification.

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Foundation Certificate in IT Service Management  inc exam


Date Location List Price Our Price Book
14/08/2020 Birmingham (B5) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Birmingham (B5) on 14/08/2020 for 1,152.00 GBP (plus VAT)
01/09/2020 Attend from Anywhere (Online) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Attend from Anywhere (Online) on 01/09/2020 for 1,152.00 GBP (plus VAT)
01/09/2020 London (E1W) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in London (E1W) on 01/09/2020 for 1,152.00 GBP (plus VAT)
14/09/2020 Leeds (LS1) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Leeds (LS1) on 14/09/2020 for 1,152.00 GBP (plus VAT)
05/11/2020 Attend from Anywhere (Online) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Attend from Anywhere (Online) on 05/11/2020 for 1,152.00 GBP (plus VAT)
05/11/2020 London (E1W) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in London (E1W) on 05/11/2020 for 1,152.00 GBP (plus VAT)
12/11/2020 Birmingham (B5) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Birmingham (B5) on 12/11/2020 for 1,152.00 GBP (plus VAT)
12/11/2020 Leeds (LS1) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Leeds (LS1) on 12/11/2020 for 1,152.00 GBP (plus VAT)
16/12/2020 Attend from Anywhere (Online) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in Attend from Anywhere (Online) on 16/12/2020 for 1,152.00 GBP (plus VAT)
16/12/2020 London (E1W) £1,440.00 £1,152.00 Book a cheap training course from KN3: ITIL Foundation Certificate in IT Service Management  inc exam in London (E1W) on 16/12/2020 for 1,152.00 GBP (plus VAT)


ITIL Intermediate Certificate in Managing Across the Lifecycle (5 days) KN3_272Detailed information for course:ITIL Intermediate Certificate in Managing Across the Lifecycle 

Description:
The intent of the Managing across the Lifecycle (MALC) qualification is to give candidates the skills to support an organization's service delivery by bridging the service lifecycle stages. The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value. The ITIL Intermediate Qualification in Managing across the Lifecycle Certificate is the final module in the Service Lifecycle and/or Service Capability modules that lead to the ITIL Expert in Service Management. The course is targeted at:

  • Individuals who require a business and management level understanding of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization
  • Individuals seeking the ITIL Expert in IT Service Management certificate, for which this qualification is the final mandatory module
  • Individuals seeking progress towards the ITIL Master in IT Service Management, for which the ITIL Expert in IT Service Management certificate is a prerequisite
  • Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Intermediate Certificate in Managing Across the Lifecycle


Date Location List Price Our Price Book
13/07/2020 Attend from Anywhere (Online) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Attend from Anywhere (Online) on 13/07/2020 for 2,288.00 GBP (plus VAT)
13/07/2020 London (E1W) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in London (E1W) on 13/07/2020 for 2,288.00 GBP (plus VAT)
13/07/2020 Manchester (M1) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Manchester (M1) on 13/07/2020 for 2,288.00 GBP (plus VAT)
20/07/2020 Glasgow (G2) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Glasgow (G2) on 20/07/2020 for 2,288.00 GBP (plus VAT)
07/09/2020 Leeds (LS1) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Leeds (LS1) on 07/09/2020 for 2,288.00 GBP (plus VAT)
26/10/2020 Birmingham (B5) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Birmingham (B5) on 26/10/2020 for 2,288.00 GBP (plus VAT)
02/11/2020 Manchester (M1) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Manchester (M1) on 02/11/2020 for 2,288.00 GBP (plus VAT)
23/11/2020 Attend from Anywhere (Online) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in Attend from Anywhere (Online) on 23/11/2020 for 2,288.00 GBP (plus VAT)
23/11/2020 London (E1W) £2,860.00 £2,288.00 Book a cheap training course from KN3: ITIL Intermediate Certificate in Managing Across the Lifecycle in London (E1W) on 23/11/2020 for 2,288.00 GBP (plus VAT)


ITIL Lifecycle Certificate in Continual Service Improvement (3 days) KN3_267Detailed information for course:ITIL Lifecycle Certificate in Continual Service Improvement 

Description:
The ITIL Lifecycle in Continual Service Improvement Certificate is one of five courses that fit into the lifecycle stream of the ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle. The program is targeted at:

  • individuals who require a detailed understanding of the ITIL Continual Service Improvement phase of the ITIL core lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation.
  • IT professionals working within or about to enter a Continual Service Improvement environment and requiring a detailed understanding of the processes, functions and activities involved.
  • individuals seeking the ITIL Expert in IT Service Management for which this qualification is one of the prerequisite modules.
  • individuals seeking progress towards the ITIL Master if IT Service Management for which the ITIL Expert is a prerequisite.
It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). Examination The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Lifecycle Certificate in Continual Service Improvement


Date Location List Price Our Price Book
08/07/2020 Leeds (LS1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Leeds (LS1) on 08/07/2020 for 1,288.00 GBP (plus VAT)
05/08/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Attend from Anywhere (Online) on 05/08/2020 for 1,288.00 GBP (plus VAT)
05/08/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in London (E1W) on 05/08/2020 for 1,288.00 GBP (plus VAT)
17/08/2020 Glasgow (G2) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Glasgow (G2) on 17/08/2020 for 1,288.00 GBP (plus VAT)
01/09/2020 Manchester (M1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Manchester (M1) on 01/09/2020 for 1,288.00 GBP (plus VAT)
19/10/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Attend from Anywhere (Online) on 19/10/2020 for 1,288.00 GBP (plus VAT)
19/10/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in London (E1W) on 19/10/2020 for 1,288.00 GBP (plus VAT)
16/11/2020 Nottingham (NG5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Nottingham (NG5) on 16/11/2020 for 1,288.00 GBP (plus VAT)
11/12/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in Attend from Anywhere (Online) on 11/12/2020 for 1,288.00 GBP (plus VAT)
11/12/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Continual Service Improvement in London (E1W) on 11/12/2020 for 1,288.00 GBP (plus VAT)


ITIL Lifecycle Certificate in Service Design (3 days) KN3_268Detailed information for course:ITIL Lifecycle Certificate in Service Design 

Description:
The ITIL Lifecycle in Service Design Course is one of the five courses that fit into the lifecycle stream for ITIL certification.
This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to have a comprehensive understanding of the processes and roles described in the Service Design element of the Service Management lifecycle.
Please be aware, this course provides 21 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification The program is targeted at:

  • Managers who have attained the ITIL Foundation certificate in Service Management certificate and who wish to advance to higher level ITIL certifications
  • Managers who require a practical understanding of the Service Design processes and how they may be used to enhance the quality of IT service within an organisation
  • Operational staff involved in Service Catalogue Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, and Supplier Management, who wish to enhance their role-based capabilities
The course is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). The main focus of the course is covered by the Service Design volume of the IT Infrastructure Library (ITIL). The ITIL Framework is a source of good practice in service management. ITIL is used by organisations world-wide to establish and improve capabilities in service management. Service Management is a set of specialised organisational capabilities for providing value to customers in the form of services. The capabilities take the form of functions and processes for managing services over a lifecycle, with specialisations in strategy, design, transition, operation, and continual improvement. The capabilities represent a service organisation's capacity, competency, and confidence for action. The act of transforming resources into valuable services is at the core of service management. Without these capabilities, a service organisation is merely a bundle of resources that by itself has relatively low intrinsic value for customers. More information can be found at the OGC web-site: http://www.cabinetoffice.gov.uk/ Examinations The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Lifecycle Certificate in Service Design


Date Location List Price Our Price Book
13/07/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Attend from Anywhere (Online) on 13/07/2020 for 1,288.00 GBP (plus VAT)
13/07/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in London (E1W) on 13/07/2020 for 1,288.00 GBP (plus VAT)
15/07/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Birmingham (B5) on 15/07/2020 for 1,288.00 GBP (plus VAT)
05/08/2020 Leeds (LS1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Leeds (LS1) on 05/08/2020 for 1,288.00 GBP (plus VAT)
02/09/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Birmingham (B5) on 02/09/2020 for 1,288.00 GBP (plus VAT)
08/09/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Attend from Anywhere (Online) on 08/09/2020 for 1,288.00 GBP (plus VAT)
08/09/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in London (E1W) on 08/09/2020 for 1,288.00 GBP (plus VAT)
26/10/2020 Manchester (M1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Manchester (M1) on 26/10/2020 for 1,288.00 GBP (plus VAT)
10/11/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Attend from Anywhere (Online) on 10/11/2020 for 1,288.00 GBP (plus VAT)
10/11/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in London (E1W) on 10/11/2020 for 1,288.00 GBP (plus VAT)
16/11/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Birmingham (B5) on 16/11/2020 for 1,288.00 GBP (plus VAT)
02/12/2020 Leeds (LS1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Design in Leeds (LS1) on 02/12/2020 for 1,288.00 GBP (plus VAT)


ITIL Lifecycle Certificate in Service Operations (3 days) KN3_269Detailed information for course:ITIL Lifecycle Certificate in Service Operations 

Description:
The ITIL Service Operation Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate. This certification is aimed at people involved with the management and control of Service Operation and, as such, does not cover process details in great depth. (For that level of information see the ITIL Expert Qualification: Operational Support and Analysis Certificate). The Service Operation Course provides information to enable delegates to gain competencies in:

  • Service Operations Principles
  • Service Operation Processes
  • Common Service Operation Activities
  • Organising Service Operation: Functions
  • Technology Considerations
  • Implementation Considerations
  • Challenges, Critical Success Factors and Risks
Please be aware, this course also provides 21 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification. The program is targeted at:
  • Individuals who have attained the ITIL Foundation certificate in Service Management,and who wish to advance to higher level ITIL certifications
  • Individuals who require a understanding of Service Operation and how it enhances the quality of IT service within an organisation
  • Anyone involved in the ongoing management, coordination or integration of operational activities within the Service Lifecycle
It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). Examinations The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Lifecycle Certificate in Service Operations


Date Location List Price Our Price Book
20/07/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Attend from Anywhere (Online) on 20/07/2020 for 1,288.00 GBP (plus VAT)
20/07/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in London (E1W) on 20/07/2020 for 1,288.00 GBP (plus VAT)
19/08/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Birmingham (B5) on 19/08/2020 for 1,288.00 GBP (plus VAT)
09/09/2020 Manchester (M1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Manchester (M1) on 09/09/2020 for 1,288.00 GBP (plus VAT)
08/10/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Attend from Anywhere (Online) on 08/10/2020 for 1,288.00 GBP (plus VAT)
08/10/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in London (E1W) on 08/10/2020 for 1,288.00 GBP (plus VAT)
09/11/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Attend from Anywhere (Online) on 09/11/2020 for 1,288.00 GBP (plus VAT)
09/11/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in London (E1W) on 09/11/2020 for 1,288.00 GBP (plus VAT)
09/11/2020 Nottingham (NG5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Nottingham (NG5) on 09/11/2020 for 1,288.00 GBP (plus VAT)
20/11/2020 Manchester (M1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Manchester (M1) on 20/11/2020 for 1,288.00 GBP (plus VAT)
07/12/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Birmingham (B5) on 07/12/2020 for 1,288.00 GBP (plus VAT)
16/12/2020 Bristol (BS1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Operations in Bristol (BS1) on 16/12/2020 for 1,288.00 GBP (plus VAT)


ITIL Lifecycle Certificate in Service Strategy (3 days) KN3_270Detailed information for course:ITIL Lifecycle Certificate in Service Strategy 

Description:
The ITIL Lifecycle Certificate in Service Strategy Course is one of the five modules that fit into the lifecycle stream for ITIL certification. The course is intended to provide the holders of the ITIL Foundation certificate in IT Service Management with a practical level of proficiency in the management of the Service Strategy stage of the Service Lifecycle and to test and validate this knowledge in the associated exam and certification. Delegates will gain competencies in the following elements of Service Strategy:

  • Introduction to service strategy
  • Service strategy principles
  • Service strategy processes
  • Strategy Management for IT Services
  • Service Portfolio Management
  • Demand Management
  • Financial Management for IT Services
  • Business Relationship Management
  • Governance
  • Organizing for service strategy
  • Technology considerations
  • Implementing service strategy
  • Challenges, critical success factors and risks
Please be aware, this course also provides 21 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification The program is targeted at:
  • IT professionals working in roles associated with strategic planning.
  • Individuals in leadership roles that are engaged in managing and coordinating activities within the Service Lifecycle and who are responsible for integrating these activities into a strategic framework.
  • Individuals who have attained the ITIL Foundation certificate in Service Management, and who wish to advance to higher level ITIL certifications
  • Individuals who require a practical understanding of the Service Strategy processes and how they may be used to enhance the quality of IT service within an organisation
The course is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). The main focus of the course is covered by the Service Strategy volume of the IT Infrastructure Library (ITIL). The ITIL Framework is a source of good practice in service management. ITIL is used by organisations world-wide to establish and improve capabilities in service management. Service Management is a set of specialised organisational capabilities for providing value to customers in the form of services. The capabilities take the form of functions and processes for managing services over a lifecycle, with specialisations in strategy, design, transition, operation, and continual improvement. The capabilities represent a service organisation's capacity, competency, and confidence for action. The act of transforming resources into valuable services is at the core of service management. Without these capabilities, a service organisation is merely a bundle of resources that by itself has relatively low intrinsic value for customers. More information can be found at the OGC web-site: http://www.cabinetoffice.gov.uk/ Examinations The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%). (ITIL is a Registered Trade Mark of the Cabinet Office)

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Lifecycle Certificate in Service Strategy


Date Location List Price Our Price Book
10/07/2020 Manchester (M1) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in Manchester (M1) on 10/07/2020 for 1,340.00 GBP (plus VAT)
21/08/2020 Attend from Anywhere (Online) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in Attend from Anywhere (Online) on 21/08/2020 for 1,340.00 GBP (plus VAT)
21/08/2020 London (E1W) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in London (E1W) on 21/08/2020 for 1,340.00 GBP (plus VAT)
08/10/2020 Manchester (M1) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in Manchester (M1) on 08/10/2020 for 1,340.00 GBP (plus VAT)
16/10/2020 Birmingham (B5) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in Birmingham (B5) on 16/10/2020 for 1,340.00 GBP (plus VAT)
22/10/2020 Attend from Anywhere (Online) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in Attend from Anywhere (Online) on 22/10/2020 for 1,340.00 GBP (plus VAT)
22/10/2020 London (E1W) £1,675.00 £1,340.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Strategy in London (E1W) on 22/10/2020 for 1,340.00 GBP (plus VAT)


ITIL Lifecycle Certificate in Service Transition (3 days) KN3_271Detailed information for course:ITIL Lifecycle Certificate in Service Transition 

Description:
The ITIL Service Transition Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate. This certification is aimed at people involved with the management and control of Service Transition and, as such, does not cover process details in great depth. (For that level of information see the ITIL Expert Qualification: Release, Control and Validation Certificate). The program is targeted at:

  • individuals who have attained the ITIL Foundation certificate in Service Management, and who wish to advance to higher level ITIL certifications including ITIL Expert and ITIL Master
  • individuals who require a understanding of Service Transition and how it enhances the quality of IT service within an organisation
  • anyone involved in the ongoing management, coordination or integration of Transitional activities within the Service Lifecycle
It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). The main focus of the course is covered by the Service Transition volume of the IT Infrastructure Library (ITIL). The core volume of Service Transition provides guidance on moving new and changed services from design part of the Service Lifecycle to operational part of that cycle. Examinations

The exam is gradient, scenario based multi-choice. There are 8 questions to be completed in 90 minutes. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. The pass mark is 28 marks from 40 (70%).

For the Cabinet Office's Published Best Practice ITIL Glossaries please visit the ITIL Official Website here .. more hereDetailed information for course: ITIL Lifecycle Certificate in Service Transition


Date Location List Price Our Price Book
10/07/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Birmingham (B5) on 10/07/2020 for 1,288.00 GBP (plus VAT)
20/07/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Attend from Anywhere (Online) on 20/07/2020 for 1,288.00 GBP (plus VAT)
20/07/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in London (E1W) on 20/07/2020 for 1,288.00 GBP (plus VAT)
04/08/2020 Glasgow (G2) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Glasgow (G2) on 04/08/2020 for 1,288.00 GBP (plus VAT)
09/09/2020 Birmingham (B5) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Birmingham (B5) on 09/09/2020 for 1,288.00 GBP (plus VAT)
17/09/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Attend from Anywhere (Online) on 17/09/2020 for 1,288.00 GBP (plus VAT)
17/09/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in London (E1W) on 17/09/2020 for 1,288.00 GBP (plus VAT)
21/10/2020 Manchester (M1) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Manchester (M1) on 21/10/2020 for 1,288.00 GBP (plus VAT)
23/11/2020 Attend from Anywhere (Online) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in Attend from Anywhere (Online) on 23/11/2020 for 1,288.00 GBP (plus VAT)
23/11/2020 London (E1W) £1,610.00 £1,288.00 Book a cheap training course from KN3: ITIL Lifecycle Certificate in Service Transition in London (E1W) on 23/11/2020 for 1,288.00 GBP (plus VAT)


ITIL Practitioner (3 days) KN3_1532Detailed information for course:ITIL Practitioner 

Description:
This three-day intensive course, designed by QA's industry leading service management experts, is fully accredited by the BCS and provides you with a thorough understanding of the latest ITIL Practitioner Guidance on 'how' to start to adopt and adapt ITIL best practice successfully in your organisation. This focused course is not designed to be a simple stepping stone from Foundation to the Intermediates. Its aim is to go well beyond the ‘what and the why’, providing advanced learning for SM professionals, so that they can be more effective in their roles. To achieve this goal, the course has been designed to provide delegates with learning and insights on how individuals can actually implement and improve service management practices within an organisation, based upon the AXELOS ITIL Practitioner guidance and associated toolkit. It requires delegates to consider various aspects of improvement approaches, and expects them to have completed the pre-course reading before attending. By working with world-class organisations, we are uniquely able to bring you a course that will give you the best opportunity to develop your service management career and enable you to have the essential skills to apply ITIL in your organisation. As this is an intensive course, there will be homework assignments each evening to consolidate the learning. *Please note that since this course is additive to the existing Intermediate ITIL courses, this course can be taken irrespective of whether a delegate has taken or intends to take further ITIL Intermediate courses. .. more hereDetailed information for course: ITIL Practitioner


Date Location List Price Our Price Book
07/07/2020 Birmingham (B5) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Birmingham (B5) on 07/07/2020 for 1,212.00 GBP (plus VAT)
03/08/2020 Nottingham (NG5) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Nottingham (NG5) on 03/08/2020 for 1,212.00 GBP (plus VAT)
26/08/2020 Leeds (LS1) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Leeds (LS1) on 26/08/2020 for 1,212.00 GBP (plus VAT)
01/09/2020 London (E1W) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in London (E1W) on 01/09/2020 for 1,212.00 GBP (plus VAT)
09/09/2020 Birmingham (B5) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Birmingham (B5) on 09/09/2020 for 1,212.00 GBP (plus VAT)
05/10/2020 Manchester (M1) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Manchester (M1) on 05/10/2020 for 1,212.00 GBP (plus VAT)
04/11/2020 Attend from Anywhere (Online) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Attend from Anywhere (Online) on 04/11/2020 for 1,212.00 GBP (plus VAT)
04/11/2020 London (E1W) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in London (E1W) on 04/11/2020 for 1,212.00 GBP (plus VAT)
02/12/2020 Leeds (LS1) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Leeds (LS1) on 02/12/2020 for 1,212.00 GBP (plus VAT)
07/12/2020 Nottingham (NG5) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Nottingham (NG5) on 07/12/2020 for 1,212.00 GBP (plus VAT)
21/12/2020 Bristol (BS1) £1,515.00 £1,212.00 Book a cheap training course from KN3: ITIL Practitioner in Bristol (BS1) on 21/12/2020 for 1,212.00 GBP (plus VAT)